BIBD, Brunei’s largest bank and flagship Islamic financial institution, was formed in 2005 through the merger of Islamic Bank of Brunei and Islamic Development Bank of Brunei. It is an internationally recognised financial institution governed by global best practices under the guidance of an experienced management team. BIBD is committed to meeting the needs of our customers from all walks of life through continuous service, product and technology innovations.
As Brunei’s flagship Islamic bank and largest financial services provider, with around 900 employees and B$ 9.5 billion worth of assets under management, we proudly serve more than 200,000 customers. Our valued customers include retail, corporate as well as international clients.
Headquartered in Bandar Seri Begawan, we have sixteen branches at strategic locations in Brunei’s four districts and the largest network of ATMs in the country, serving over a quarter of the Bruneian population. Thanks to BIBD’s presence across the country, we have the largest contact centre in Brunei along with a digital mobile chat capability, and offer our customers convenience through solutions such as internet and mobile banking.
BIBD is the only bank in Brunei that serves all segments within the retail banking market. With a strong focus on innovation and excellence, we have been consistently recognised for our dedicated customer service and ability to deliver value to all our stakeholders. It is also through continuous hard work, effort and commitment from our people that we are able to provide seamless and innovative services to our customers, and ensure that their banking experience with us is unique and best-in-class.
Since the commencement of our transformative journey, BIBD has made great strides in the development of its capabilities, which included upgrades in its overall service delivery and branch design that depict the Islamic visual canvas of Brunei Darussalam. This distinct identity sets BIBD apart from other financial institutions in Brunei Darussalam, while establishing a service benchmark that is truly “Bruneian at Heart”. The amalgamation of all these efforts places BIBD in a stronger position to deliver on its aspirations and forge ahead in the local and international arena.